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Data Collection

Shiyaoo collects and processes personal data necessary for the operation of our services. The data collected includes:

Identity information (name, email address)
Delivery address
Payment information (encrypted and secured via PayPal)
Order and transaction history
Connection data (IP address, cookies)

Purpose of Data Processing

Your personal data is used for the following purposes:

Order management and delivery
Customer service and support
Payment processing
Fraud prevention and security
Service improvement and personalization
Marketing communications (with your consent)

Third-Party Data Disclaimer

Important: Product data may originate from third-party sources including Taobao, 1688, and other Chinese marketplaces. Shiyaoo is not the source-of-record for this data and assumes no responsibility for its accuracy or completeness.

Your Rights

You have the right to:

Access: Request a copy of your personal data
Rectification: Correct inaccurate or incomplete data
Deletion: Request deletion of your data
Portability: Receive your data in a structured format

To exercise these rights, contact us at: contact@shiyaoo.com

Data Security

Shiyaoo implements appropriate security measures to protect your personal data. All payment transactions are processed securely through PayPal using SSL/TLS encryption. We do not store credit card information on our servers.

Cookies

Our website uses cookies to improve your browsing experience. You can manage your cookie preferences through your browser settings. Essential cookies are necessary for the website to function properly.

Data Retention

Your personal data is retained for the duration necessary to fulfill the purposes outlined in this policy. Order data is retained for accounting purposes and to provide customer support.

Article 1 - Acceptance of Terms

By using Shiyaoo services, you acknowledge and agree to these Terms & Conditions. If you do not agree with any part of these terms, you must not use our services.

Important Disclaimer

By using Shiyaoo, you acknowledge and agree that:

Shiyaoo is a marketplace platform connecting buyers with products from Chinese suppliers.
Product data may originate from third-party sources (Taobao, 1688, etc.) for which Shiyaoo is not the source-of-record and assumes no responsibility.
You are responsible for verifying product authenticity, quality, and compliance with your local laws.
Shiyaoo acts as an intermediary and is not liable for product defects, delays, or customs issues.

Article 2 - Intellectual Property

Shiyaoo respects intellectual property rights. If you believe that content on our platform infringes your rights, please contact us at: contact@shiyaoo.com

We may remove content upon receiving valid infringement notices and reserve the right to terminate accounts of repeat infringers.

Article 3 - Limitation of Liability

Shiyaoo provides services "as is" without warranties. We are not liable for:

Product quality, authenticity, or compliance
Shipping delays or customs issues
Third-party data accuracy
Service interruptions
Indirect or consequential damages

Article 4 - User Responsibilities

As a user, you are responsible for:

Verifying product compliance with your local laws
Paying applicable customs duties and taxes
Providing accurate delivery information
Protecting your account credentials

Article 5 - Payment & Refunds

All payments are processed securely through PayPal. Refunds are handled on a case-by-case basis. Contact us at contact@shiyaoo.com for refund requests.

Article 6 - Modifications

Shiyaoo reserves the right to modify these Terms & Conditions at any time. Continued use of our services after modifications constitutes acceptance of the updated terms.

Article 7 - Governing Law

These Terms & Conditions are governed by the laws of Panama. Any disputes shall be resolved through arbitration in Panama City, Panama.

Last Updated

These Terms & Conditions were last updated on November 18, 2025.

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